Smartsheet for Jira workflow no longer able to sync
I have been using Smartsheet for Jira to share delivery content with customers and also provide project progress reports. However, on April 9th the sync with Jira stopped working. I followed up with our internal IT support and the Smartsheet superusers but I have been unable to uncover what the issue is.
The error displayed when syncing the workflow is "Resetting the notifications failed. Missing user credentials for this endpoint"
I have checked credentials both with Jira and with Smartsheet and everything is fine. I have checked my account configuration for the connector and everything looks good.
Has anyone encountered this issue before?