Automatically add user to Group when added to user database

Susan Peck

Hi all,

We have a team account and keep track of our users (licensed and non-licensed) through the Smartsheet user database.

We also have a group called "All Smartsheet Users."  We use this group to share sheets that everyone needs to see as well as send emails to all Smartsheet users.

Is there a way to automate adding a new user to the Group once the new user has accepted the invitation to Smartsheet and created an account?

I receive an email when the person creates their account, so I can manually add the person to the group, but if I get distracted or the email gets buried under a hundred others, I sometimes forget to add the person.  If there were a way to add that person automatically, life would be better :-)

Thanks much for any ideas.

susan

 

Shaine Greenwood

Hi Susan,

There currently isn't a way to automatically add new users to a group once they're added to your team account.

If you have someone with API knowledge at your organization, you might consider building an API script that can automate this for you: https://smartsheet-platform.github.io/api-docs/#group-members