Unable to Export to PDF

I've seen that others are starting to report a similar issue on the community board.

I was unable to export PDF's following the last upgrade of the system, and the same issue is back today. This has a real impact on the way I use Smartsheet, and is becoming a tytpical frustration.

Smartsheet, can you comment on why this happens following updates please?

Stressed,

Dave.

Find more posts tagged with

Reports

Comments

david.cushman48361

First time I have experienced this issue as I am a first time user. I need to submit a schedule today and can't extract my information.

How long does this take to fix? I will probably need to evaluate other options if this is a common occurrence.

David Wood1

Sounds like you've been unlucky here David. Last time the issue was resolved on around 48hrs from memory.

Can't normally say enough good about Smartsheet, but as this function is directly related to reporting it is debilitating on a rather immediate level.

Kara Lumley

Dave and David -

The printing issue has been corrected, and we apologize for the inconvenience it caused with your processes.

Thank you,

Kara

Sign in to join the conversation!

Quick Links

Trending discussions

How to Share Single Workspace Folder?
I have a workspace that I created with two subfolders. A user needs to have access to only one of them but when I have that folder selected, I can only share the entire workspace with them. Is there a secret way that I can share the parent folder and ensure that any new files created will be shared with the same people? I…
I have a Pro plan but I cannot create ANY reports
I have a Pro plan but I cannot create ANY reports. The system does not allow me to choose a folder, and consequently a sheet to create a row report and suggests an upgrade to Business or Enterprise. I'm quite new to Smartsheet and feel a bit disappointed with this limitation, or maybe I'm just doing something wrong. Alberto
Showing "stacked" data / Statuses of items by swimlane
I have multiple items that each have their own statuses and that roll up to "workstreams" or swimlanes. On the dashboard, I would like to show the progress of the items by swimlane without breaking it out into separate widgets for each. This would ideally be a stacked bar where each bar represented the Items and was broken…