Comment Column
Comments
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Hi,
I understand this dilemma. Here's how I handle the same scenario in workflows that I manage:
- I create a column for the most current comment.
- As new comments come in, I move the text of the current comment to the Comments row—essentially, I use the Comments row to archive the conversation while keeping the most current comment scannable in the sheet.
Your request to be able to expose comment text in a more easily scanned format is a good one though. If you haven't done so already, please use the "Submit Product Enhancement Request" link on this page to let our product team know your desire for such a feature.
Thanks for your question!
-Gwyneth
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Gwyneth,
I do exactly as you suggest above - I keep the last comment in a column in the sheet. Is there a way to automate getting the comment into both locations (e.g. as a comment and also in the column). Right now I am manually typing, selecting, copy, paste and that is very cumbersome.
As near as I can tell, there is no workflow that I can write to populate a column OR to create a comment.
Am I missing a better solution?
Thank you,
Sarah Wilson
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Hi Sarah,
The third-party service, Zapier, could be an excellent option for this scenario.
Is that an option for you?
I hope that helps!
Be safe and have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant / CEO @ WORK BOLD
✅Did my post help or answer your question or solve your problem? Please help the Community by marking it as the accepted answer/helpful. It will make it easier for others to find a solution or help to answer!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Unless Im missing something, couldnt OP just click on "CONVERSATIONS - ALL" to have all comments within the sheet listed chronologically?
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