Changing 'reply-to' and 'from' email addresses

Margaret Griffin

How do I change the 'reply-to' email address that accompanies the email confirmations and notifications sent when a new form is submitted? (I'm creating a number of forms for another unit within my department so the 'reply-to' needs to be their unit's email address.) 

Also, when will we be able to change the 'from' email address? (None of the people using our forms are Smartsheet users, so it's very confusing for them to receive emails from Smartsheet Notifications.) It looks like this product enhancement has been requested since at least 2016...

Shaine Greenwood

Hello,

There currently isn't a way to set the reply-to email in an alert. The behavior is such that the person who made the change is the reply-to; if multiple people make a change, the sheet owner is the reply-to.

When you have a moment, please submit a product enhancement request (using the form under Quick links to the right of the community site) to let our Product team know that you'd like to see this functionality added to a future version of Smartsheet.

ChrisMcG

Hey there:

Has this feature been implemented yet?

Andrée Starå

Hi @ChrisMcG

I hope you're well and safe!

Unfortunately, no, but it's still an excellent idea!

To add your vote! Please submit this as a Product Feedback or Idea (If it hasn't been added already) when you have a moment.

I hope that helps!

Be safe and have a fantastic week!

Best,

Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

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ChrisMcG

Thanks Andree- submitted!

Andrée Starå

@ChrisMcG

Excellent!

You're more than welcome!

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htazi

Is this feature implemented or not ?

Many people could use it