I'm having issues where my reports are not updating. Is anyone else having the same problem?
Yes, I am having the same issue right now, looking to see if anybody else was.
My reports are loading very slowly right now. I just built one that has taken 20 minutes to load 15 out of the 18 rows I need.
Smartsheet has been having problems on and off with their reports lately. All we can do for now is tell the help desk about it and wait.
status.smartsheet.org is always a good site to look at when you're experiencing issues with Smartsheet. I got a notification that they are investigating issues with reports.
I forgot about the status site. Good call.
I am having the same issue with a report not showing changes to the gantt which feed the report. Is this still an issue in smartsheet?
It is an on again/off again issue it seems. Fortunately though it also seems to be happening with less frequency. Check the status site mentioned above to see if they are already aware of and working on an issue. I would also reach out to support to at least report the issue. Sometimes (not always though) they can refresh things on the back end of your sheets.
Circling back to this….. Another year goes by and still no folder level sharing. Smartsheet developers don't listen to their clients. I have seen hundreds or posts and requests for this over the past 7-8 years. And still NOTHING!! This has been a huge issue for us as a company. As you can tell this is a sore spot for us…
Today a team member accidentally changed several rows by either deleting the data or the row itself. Do I download a snapshot of each one to restore? Some of them didn't seem to be too helpful. What is the protocol for restoring this information? I've only done this before with the help of a representative and it was…
I have my Smartsheet set to generate a document when a form is filled out. The document is a fillable PDF and when the document generates not all of the answers populate on the generated PDF. I have tried making the PDF again from scratch, I have tried copying and pasting the fields so I know they're the exact same…