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Web Form won't save for later use

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Jacqui Grant
edited 12/09/19 in Archived 2015 Posts

I've created 2 web forms and each time I've closed the form after testing it is not retrievable and does not show up in my list of SmartSheets.  What am I doing wrong?

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  • Travis
    Travis Employee
    edited 05/12/15
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    Jacqui, to confirm, you are going to the Web Forms tab at the bottom of your sheet, you select Create New Form, make your changes then select the Save button on the edit form menu? After saving the form, do you see it in the Web Forms menu?  

     

     

    It sounds like you may be looking for webs in your list of sheets - created web forms are stored on the Web Forms tab at the bottom of the sheet where the web form was created. I would check that tab for your created web forms. 

  • Jacqui Grant
    edited 05/12/15
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    Hi Travis- yes, I'm going to the Web Forms tab at the bottom of the sheet and selecting Create New Form, when I'm done creating I preview and save.  After saving I will see "1" in the Web Form tab and I can access. Then if I go to another SmartSheet and then try to re-open the Web Form tab the "1" is gone and my form is no longer available....anywhere.

  • Jacqui Grant
    edited 05/13/15
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    OK, figured out that I have to be on the connected sheet (smartsheet the form feeds into) to access the web form from the tab.  

  • Travis
    Travis Employee
    edited 05/13/15
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    Thanks for letting us know you figured it out! Cool

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