Hello,
I am about to license a user that is been on the trial version. This user has some stuff created on the site. Once I license the user... will her stuff port over as well or will the user need to re-do all?
Thanks
Once you convert their trial into a license, all of the items they own will remain in their account. They won't have to recreate anything.
Note that once you add them to your account, their account and all of their items can be managed by you. (I'm assuming that you're a system admin on your account.) Details on different management options can be found here: https://help.smartsheet.com/articles/795920-managing-users-multiuser-plans-
I have multiple items that each have their own statuses and that roll up to "workstreams" or swimlanes. On the dashboard, I would like to show the progress of the items by swimlane without breaking it out into separate widgets for each. This would ideally be a stacked bar where each bar represented the Items and was broken…
I have a workspace that I created with two subfolders. A user needs to have access to only one of them but when I have that folder selected, I can only share the entire workspace with them. Is there a secret way that I can share the parent folder and ensure that any new files created will be shared with the same people? I…
I have a Pro plan but I cannot create ANY reports. The system does not allow me to choose a folder, and consequently a sheet to create a row report and suggests an upgrade to Business or Enterprise. I'm quite new to Smartsheet and feel a bit disappointed with this limitation, or maybe I'm just doing something wrong. Alberto
