Dramatic loss in picture quality when posting to dashboard

L_123L_123 ✭✭✭✭✭
edited 12/09/19 in Using Smartsheet
08/09/18 Edited 12/09/19

I am having a dramatic loss in picture quality when posting to the dashboard. Is anyone getting this as well? I even added an outline to the words and you can hardly tell in the dashboard.







  • Javed HassanJaved Hassan ✭✭✭✭✭

    It looks like your image is really small. 358px x 154px. I recommend enlarging it (notice it's pixelated on this discussion as well).

    I've attached a sample that's larger.


  • L_123L_123 ✭✭✭✭✭

    I simply took a snip of both for this post. The original is much larger.

  • I am having the same problem.

  • Javed HassanJaved Hassan ✭✭✭✭✭

    I played around with this a bit more and found that when an image is uploaded that is larger than the intended size, SmartSheet doesn't do a good job of compressing the image into a manageable size. It was working fine on my laptop, but now on my desktop monitor, I experience the same issue of the image becoming grainy at smaller sizes.

    I did try different image sizes, from 200px width through 1100px width, and none of them resulted in decent quality once reduced to a "button" size. And, of course, there's not any other good way of linking with text that looks nice.

  • Javed HassanJaved Hassan ✭✭✭✭✭
    edited 08/13/18

    As a workaround to this, you can use the Metric Widget to link to a cell that contains the text you want, and then make the interaction a hyperlink to the form you want to use. You can adjust the text font and color, and size up to 36.

    Side-by-side comparison below (ignore the fact that it's different text).


  • L_123L_123 ✭✭✭✭✭

    That means I have to have a dedicated sheet just for that purpose. I do not like the idea of doing it that way. Also I can't use the fonts i want because they aren't supported by smartsheet.

  • L_123L_123 ✭✭✭✭✭

    I appreciate the help though

  • Morgan FrostMorgan Frost ✭✭✭✭✭

    This workaround is exactly what I needed! Thank you! 

    I'm making a navigation center like the one featured at Engage 18, "Best in Class Project Management" presentation. 



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