Barcode Scanner Issue

edited 12/09/19 in Using Smartsheet
08/17/18 Edited 12/09/19

I have been trying to get the Barcode Scanning to work for our inventory spreadsheet.  I have the latest version of the Smartsheet on my iOS phone which is Version 5.1.  Everytime I try to scan a bar code it just comes up with the number or the letters of the Bar code and not a picture of the Bar Code itself.  I have followed the Directions on the web site and it is still is not working.


Please help


Thank You



  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi Justin,

    Sorry to hear that it's not working still. Did you watch my video? Do it look the same?

    I hope this helps you!


    Andrée Starå - Workflow Consultant @ Get Done


    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • The Video is what I am doing currently.  If you go into the bar code sheet itself which is the Bar Code Inventory Management template you will see that there is just a picture of a bar code and nothing else.  That is what we are looking to get for this sheet.  It is not working to correct way.


    Please assist



  • I am having the same issue. The barcode scanning option works in the actual Sheet, but not when I am trying to upload using the Form I created.

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