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I have set up several alerts, some are working, some are not. is there any reason why one alert would work and another not? can i attach my smartsheet for you to look at?
Hi Daniel,
It's difficult to answer without seeing the actual alerts. Can you share some screenshots or the sheet?
I hope this helps you!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
Hi Andree,
I contacted tech support via the phone and got my questions answered. you can close this thread.
Great to hear that you got it sorted out. What was the culprit? Could be useful for others that might have the same issues to see how it was solved.
Andrée
Let me guess:
You were getting Alerts on other people's changes but not your own. (This is a personal setting configuration item often overlooked)
Craig
Greetings- I have a automation setup when I select the "status" column drop-down to "completed" I want the row info to be emailed to the contact to submitted it with a follow up then I want it to archive the row (aka move to another sheet). When I run the automation only 1 of the 2 requests happen. The archive happens…
This discussion was created from comments split from: Error Saving a Smartsheet.
I am trying to use the automation template in a work plan sheet, where when I change the project status column to "completed" the "% completed" changes to 100% on the row. I have even tried to reverse it, and say when % completed = 100% change project status to Completed. This seems like a very simple ask, and is a baked…
