Auto populate field on form

I am trying to have a field auto populate in a form, however only a portion of the field will come through. The fields that are linked have several lines of text with skipped lines. Am I missing a simple functionality so that the entire text in that field will come through?

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Andrée Starå

Hi Claire,

Have you selected that the fields should be multi-line fields in the form set up?

Can you share the sheet/form?

I hope this helps you!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

ClaireRichard

yes I have multiple lines checked - I will share my sheet with you. what is your email?

Andrée Starå

Strange!

Share it to andree@getdone.se

ClaireRichard

i can't share the page - our security team has locked down who can access our sheets -

Andrée Starå

Ok. Can you share some screenshots?

ClaireRichard

attached is the my issue - i hope you can find where i went wrong...

smartsheet screenshots for troubleshooting 9.19.18.PNG

Andrée Starå

I just tried it myself, and it works for me. Do you have the information in the default value field in the form set up?

Maybe I misunderstood. Do you want some value to populate from the sheet and change automatically? Unfortunately, that isn't possible.

It sounds to me that you maybe should use update requests instead.

Would that work for you?

Best,

Andrée

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