Rules and Alerts emails not sending

edited 12/09/19 in Smartsheet Basics

Has anyone else experienced issues with Alert emails not sending.  We have an alert set up and it has been working but all of a sudden stopped sending on the 21st?


  • Richard Rymill SBP
    Richard Rymill SBP ✭✭✭✭✭✭

    My alerts are coming in ok, so I suggest you just check the settings on the sheet? Are all your Alert sheets not working? Or just the one? Could it have been disabled in the settings? 

    if none of the above I suggest you send the sheet ID to and ask them to look?