Rules and Alerts emails not sending

laurie.sather47706

Has anyone else experienced issues with Alert emails not sending.  We have an alert set up and it has been working but all of a sudden stopped sending on the 21st?

Richard Rymill SBP

My alerts are coming in ok, so I suggest you just check the settings on the sheet? Are all your Alert sheets not working? Or just the one? Could it have been disabled in the settings? 

if none of the above I suggest you send the sheet ID to support@smartsheet.com and ask them to look? 

RichardR