Dashboard Chart Widgets don't run reports on Mobile app
I am trying to run a dashboard on the Android 7.0 Mobile Smartsheet app. When I click on the chart widgets, it does not run the reports tied to the charts with Edit Interaction. Nothing happens. Upon clicking on that, it is supposed to Open a Smartsheet Item and I am trying to open a report but nothing happens which I click on that. Does anyone have any guidance on this? Thanks.
Comments
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Hi John,
If the Edit Interaction is set up correctly, it sounds like a bug to me. I'd recommend that you contact the Smartsheet Support Team.
Please see the attached link/screenshot for more information.
I hope this helps you!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi John,
If you expand the Chart in the upper right hand corner and tap the three dots, you will see a Visit Link option that should run your interaction.
Hope that helps!
Chris
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Thanks Andree!
Regards,
John
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ChrisB,
Thanks. Let me try that!
Regards,
John
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Happy to help!
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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ChrisB, Thanks!!! I appreciate it! That resolved my issue! Regards, John
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