Dashboard Chart Widgets don't run reports on Mobile app

john.radzikinas55991

I am trying to run a dashboard on the Android 7.0 Mobile Smartsheet app.  When I click on the chart widgets, it does not run the reports tied to the charts with Edit Interaction.  Nothing happens.  Upon clicking on that, it is supposed to Open a Smartsheet Item and I am trying to open a report but nothing happens which I click on that.  Does anyone have any guidance on this?  Thanks.

Andrée Starå

Hi John,

If the Edit Interaction is set up correctly, it sounds like a bug to me. I'd recommend that you contact the Smartsheet Support Team. 

Please see the attached link/screenshot for more information.

Contact Support

I hope this helps you!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

ChrisB

Hi John,

If you expand the Chart in the upper right hand corner and tap the three dots, you will see a Visit Link option that should run your interaction.

Hope that helps!

Chris

john.radzikinas55991

Thanks Andree!

Regards,

John

john.radzikinas55991

ChrisB,

Thanks.  Let me try that!

Regards,

John

Andrée Starå

Happy to help!

john.radzikinas55991

ChrisB,  Thanks!!!  I appreciate it!  That resolved my issue!  Regards, John