unable to attach Onedrive files

Ashley Kerkow · 10/09/18

When attempting to attach a Onedrive file in our smart sheet by clicking on the paper clip it comes up asking us to pick an account as attached.

But after that it just sits with a wheel going around indefinitely.

Has anyone else encountered this issue?

Regards,

Ashley

smartsheet onedrive.png

Andrée Starå · 10/09/18

Hi Ashley,

Have you tried to log out and in again?

I hope this helps you!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Ashley Kerkow · 10/10/18

Hi Andree,

I have logged in and out and is happening across all of our accounts.

Wondering if the issue is with our Onedrie account.

Regards,

Ashley

Andrée Starå · 10/10/18

Because it's happening for everyone, i'd recommend reaching out to the Smartsheet Support Team and maybe also the Microsoft Support channel.

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