@ mentions not working

drew.vanfossen66346

I am not receiving @ mention in comments even though my Notifications>Personal Settings are all checked. Other users are receiving them fine. My email appears in the dropdown as sheet collaborator. I am the owner of all the sheets. Anybody have any ideas?

Andrée Starå

Hi Drew,

I would reach out to the Smartsheet Support Team because it sounds like it's an issue and not a setting.

I hope this helps you!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting