Desperate help with "error message"
Hi All,
I’m receiving the below error message when trying to setup a scheduled “send as attachment”
formName: ajax
formAction: fa_scheduledUpdateSave
serverStatus: false
serverStatusText: CriticalException
errorCode: 6
It tells me to log out and back in again which I’ve done numerous times, but still the same error occurs.
I’ve contacted support twice now since 22nd October, but have received no replies despite having case numbers.
This is causing me big issues as many team members are reliant on the information being sent out. It used to work but has suddenly stopped for no reason that I can see.
Has anyone come across this issue before or any ideas of how to resolve it.
Regards
Comments
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Hi Scott,
Have you tried calling them? If not, i would try that.
18443242360
I hope this helps you!
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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