What is the max number of sheets a user can create in Business plan?

Med LazMed Laz
edited 12/09/19 in Using Smartsheet
11/14/18 Edited 12/09/19

Hello everyone!

I've checked this page https://www.smartsheet.com/legal/limits-policy 

it doesn't show the storage limit not the numbe of sheets limt.

I need to know this because we have hundreds of projects we were planning to put each one in a sheet but if theres a limit to sheets number maybe we would have to groupe projects based on the city.

thank you in advance

Comments

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi,

    The limit is 100 sheets per user.

    I hope this helps you!

    Have a fantastic week!

    Best,

    Andrée Starå

    Workflow Consultant @ Get Done Consulting

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Hi Andree,

    is it 100/user or 300 sheets to share between 3 admin users? I think, that one admin can make more than 100 sheets, but it creates a limit for other two admins. 

    BR

    Marcin

  • IanNIanN Employee

    Hi Med Laz,

    For multi-user plans, the total sheet count can be distributed in any way the users wish. For example, a Business-10 plan would have 1,000 sheets available. One user could own all 1,000 sheets, or all 10 users could each own 100. The only number that matters is the total number of sheets owned by the org.

    If you have further questions on this, feel free to reach out to our Support Team: https://help.smartsheet.com/contact.

    Kind Regards,

    Ian

    Smartsheet Support

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Ian beat me to it!

    Yes, it's total for the account.

    Best,

    Andrée

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

  • Hi Ian,

    From above example, let's assume, a business 10 plan has created 1000 sheets. Now if org deleted 500 old sheets that is no longer in use. Can org create 500 sheets again?

     

  • IanNIanN Employee

    Hi [email protected],

    Yes, if 500 sheets have been deleted and are no longer in use, then the org would be able to create 500 more sheets. We are looking at the total number of ACTIVE sheets across an org. 

     

    If you want to hold on to your data but still archive it to make room for more sheets, this is an old blog post but the concept still applies: https://www.smartsheet.com/blog/tips-support-don’t-delete-archive-your-sheet.

     

    That may help you retain any information you need. 

    Kind Regards,

    Ian

    Smartsheet Support

  • What will happen when the current plan exceeds number of owned sheet? Will we be limited until we either delete # of sheets (or archive sheets) or be forced to upgrade our plan?

  • Hi @Ann1e

    When you reach the top number of sheets your account can own, your account will work without any interruption and all of your current sheets will be available, you just won't be able to create or own any new sheets since your limit is reached. Then if you needed to add a new sheet, yes, you would need to delete an old sheet to create room.

    If you're using any of your sheets as a sort of template to copy and create new ones off of, you may want to change this to be an actual Template type of sheet, since this type of file doesn't count towards your limit. You may also want to look into creating Reports instead of separate sheets.

    Here's the article on Features by Plan Type. Let me know if you still have questions about this!

    Cheers,

    Genevieve

  • Hello, can someone clarify this for me? I see above that the limit is 100 sheets. Then I see later someone said 1,000 sheets. On the pricing page, all 3 plans say "unlimited sheets." What are the various amounts of sheets available?

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi @AB123

    I hope you're well and safe!

    It's unlimited for all plans.

    I hope that helps!

    Be safe and have a fantastic week!

    Best,

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    Did my post(s) help or answer your question or solve your problem? Please support the Community by marking it Insightful/Vote Up or/and as the accepted answer. It will make it easier for others to find a solution or help to answer!

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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