Message Placeholders
Hi everyone,
Does anyone know of issues with setting up "Message Placeholders"?? I followed the steps, refreshed, logged out, then back in but nothing happens. Not sure what Im doing wrong. Ive attached a screenshot.
Comments
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Hi Lisa,
I'm not sure what you mean. Have you received any alerts after you set up the placeholders?
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hi Andree
Thanks for your prompt response:)
No, Im not getting any alerts.
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Happy to help!
Did it work before?
Have you tried to trigger it by checking the in progress column?
Best,
Andrée
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Yes, I checked the box. saved, refreshed etc. Nothing is happening. So weird:)
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...Forgot to mention, I was never able to get it to work for me.
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Ok. Begin with checking the permissions in the Alerts & Actions overview (cog up right) and also check your personal settings in Smartsheet General Settings (cog up right in the main window)
If you can share screenshots or the sheet that would be helpful.
Best,
Andrée
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Hey Smartypants,
It worked! Not sure why my permissions changed but, it was set at most restrictive. Thank you!
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Smartypants!
Happy to help!
Glad that you found what was causing it.
Best,
Andrée
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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