Sign in to join the conversation:
If I send an automated alert or update request to someone's inbox, and they reply directly to the email (so they're sending it to automation@smartsheet), who will it go to? I don't see them getting an email from Mailer Daemon.
Hello,
Thanks for your post! Currently, automation@smartsheet.com is essentially an email generator and nothing more, so replying to the email serves no function. If you'd like to submit a Product Enhancement request, you can use this link or select the quick link to the right: Submit Product Enhancement Request
In the meantime, I recommend utilizing Approval Requests. With an Approval Request, they'll still be able to see all of the information in the alert, and they can submit a comment which will populate the original sheet if needed. Additional resources below:
I hope this helps!
Kind regards,
Isaac JSmartsheet Support
@Paul Newcome , Hope you are well. Question for you, meant to ask quite some time ago but forgot. You had shared this right after Engage 2025. I'm unfamiliar with the view and how to create it. Can you tell me about this view?
I am trying to change owner on a Smartsheet sheet to the owner of the workspace it is located in. I keep getting an error message stating the permissions need to be managed at the workspace level. I am unable to change owner for the sheet at the workspace level. Not sure how to accomplish this change. HELP!
Hello all, I have a weekly report that I'm building and would like to be able to only expose two weeks worth of status. The report has a status and a commit date column and I'd like to remove anything that is "Done" and more than 2 weeks old. I'm trying to avoid having a report that has 100 rows of tasks that have been…
