Opening Drop Box attachments via cell phone app
All attachments for my Smartsheet program are from my Drop Box file on my computer. Staff with access have not had issue accessing them within our network. A staff member has indicated he was unable to open a file from the job site via his cell phone. I have reviewed Drop Box Help and SS Community and have not found the proper way to Share all files from my Drop Box folder. From my Drop Box file I try to click Share and add an email it will not let me. I looked on Smartsheet and could not see where to allow my Drop Box folder to be shared.
In summary, I do not know if the problem is in Drop Box Sharing or in Smartsheet Sharing.
Any assistance would be appreciated.
Al W
Comments
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Hello,
Try having them download the Dropbox app to see if that resolves their issue. According to this article, the Dropbox app lets you use third-party apps to open and edit files: https://www.dropbox.com/help/mobile/access-dropbox
I hope this helps!
