Notificatons no longer working

edited 12/09/19 in Using Smartsheet
11/29/18 Edited 12/09/19

I have been successfully using the same smartsheet as a tracking system for almost a year.  Recently I have realized that no one is receiving their notifications for one particular notification rule.  It is not specific to one user not receiving notices, so there must be something wrong with the rule.  But I have looked it over multiple times and it appears to be set up correctly.

Smartsheet rule.PNG

Comments

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi,

    Have you checked the Alerts & Actions Permissions?

    I hope this helps you!

    Have a fantastic day!

    Best,

    Andrée Starå

    Workflow Consultant @ Get Done Consulting

    SMARTSHEET PARTNER & CONSULTANT / EXPERT

    Andrée Starå | Workflow Consultant / CEO @ WORK BOLD

    W: www.workbold.com | E: [email protected] | P: +46 (0) - 72 - 510 99 35

    Feel free to contact me about help with Smartsheet, integrations, general workflow advice, or something else entirely.

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