Smartsheets sends alerts for templates
I have an issue where we have created a bunch of templates that include notifications. Those templates, even though they are not active sheets are sending reminders to the individuals denoted in the column specified in the template even though they are not necessarily assigned to any tasks (because it is a template!). Any ideas on how to stop these notifications?
Comments
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Hi,
To me, it sounds like a bug. I would recommend that you reach out to the Smartsheet Support Team.
I hope this helps you!
Have a fantastic weekend!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Have you considered disabling the notifications on the templates? And making it a practice when you create a new project from the template to re-enable the notification?
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I would also make sure you are actually using the "template" as a template and not just a sheet that you make copies from.
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