UI "Enhancements"

edited 12/09/19 in API & Developers
01/02/19 Edited 12/09/19

I know I'm not alone in my dislike for the new "hamburger menu" feature.  It has resulted in quite a bit of retraining at our facility, across all 3 shifts, sucking time from my already packed day.  The additional clicks necessary to access "active" sheets for the day is almost exhausting.

While I certainly hope Smartsheet LISTENS to our complaints, and returns to the prior interface, I have found a partial work around that has worked OK for me today.

While in the "hamburger menu", click on the file you want to open then right click and select "Open in New Tab".  Repeat this for the tabs you are actively using that day / week.  Now all of them are visible like they where in the old interface.  If you will continue to work in these tabs, set your default launch pages in your browser to open "current pages".  The next time you launch your browser, the same tabs will be visible.  

Again - this is NOT a long term fix.  We should NOT have to continue to adjust our workflow to accommodate a change which added no value to the end user.  We need to continue to work smarter NOT harder.

Open in New Tab.PNG


  • I completely agree. This has added a lot of time and frustration to my day. Please return it to the previous interface. I could get where I needed to go with about 90% fewer clicks.

    The new interface is painful!

  • I whole heartedly agree. This is not an improvement. Thanks for the workaround.

  • Mike WildayMike Wilday ✭✭✭✭✭

    On another note, you used to be able to open multiple "tabs" from the home screen by selecting all the sheets you wanted to open and click "open". This is no longer possible. I recommend saving all tabs you usually open together in a bookmark folder on your bookmark tab. :\ 

  • I agree so much. 

    I have to click so many more times now and since my projects change ever 6 weeks, I cannot bookmark any sheets, because that would mean I would have to change my bookmarks every 6 weeks.


    This update has just been a general pain in the backside.

  • I agree!!!!

    This is like Microsoft removing the Home button!

    Please SS.  Help!

  • Dean KrontzDean Krontz ✭✭✭✭✭

    Perhaps Smartsheet can put in the setting to allow for classic view mode. The new webpage layout is not as easy to navigate in my opinion. But then again it could be cause I have used the previous version for several year....

  • I have done the above. I actually downloaded Firefox and only use that for Smartsheet so it opens all of my sheets that I use often. It's an okay workaround at best. 

    I am a long time user but our company is new to Smartsheet. Not having the menu always active on the left has caused a lot of frustrations and I feel set us back now, especially for our users that only need to view the various data, not actually work in the sheets. 

  • J. Craig WilliamsJ. Craig Williams Top Contributor

    They stopped logging your vote a while ago.


  • Susan PeckSusan Peck ✭✭✭✭

    Craig, you are probably right (sadly).

    It does make you wonder if the people at Smartsheet USE their product?  Do they have the same complaints about it being slower to navigate among sheets or find a sheet you need to work with quickly?

    It's hard to believe that they use this new feature and think wasting time is a good idea.  But, maybe they only have to ever look at one sheet.

    That said, even Microsoft backed down and brought back a form of the Start button.



  • J. Craig WilliamsJ. Craig Williams Top Contributor

    Sorry, I was short on time when I posted before.

    A while ago (I could find out exactly when if I had time to look through my notes), they announced that they were no longer counting votes in the Community but rather one should submit each vote via this form


    I state no judgement here.



  • Mike WildayMike Wilday ✭✭✭✭✭

    Nice cover. laugh

  • Susan PeckSusan Peck ✭✭✭✭

    Thanks, Craig.  I've completed the enhancement form - and bookmarked the form. 

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