Comments column on web form

Mtmoroni ✭✭✭✭✭
edited 12/09/19 in Smartsheet Basics

I am looking to create a webform that has the comments section.  Now from what I have read thus far, it seems impossible to do.  That if you want a free flow text field, you need a new column and have it as such: comments.  However, some comments can be extensive.  And if you wrap teh text, teh smartsheet becomes out of whack.

Now what i find interesting , is that a Update request from DOES have the comments field that appropriatly adds to the far right column area.

If this is avalible in the update request form, why can it not be part of the Web form?