Sign in to join the conversation:
Hello there!
Loving the new things you can embed into Dashboards. Testing with YouTube video and I'm getting a video unavailable error when trying to play the video on the desktop.
Any ideas on how to resolve?
Hi Cary,
Please make sure that you’ve followed the steps for embedding a YouTube video outlined in the help article here:https://help.smartsheet.com/articles/2477606-web-content-widget
If you’re still having trouble, I recommend working with our Support team on this so they can help you troubleshoot. You can submit your support ticker here: https://help.smartsheet.com/contact
The videos that were displaying this on embed had "Copyrighted" music playing in the background. YouTube apparently does not play videos like this while embedded. We had our user remove the audio and re-uploaded the video and everything is working fine now.
I can no longer see all the sheets shared to me, even though I could see them all last week. I have requested access to them again and was granted 'edit' access and used them the same day. But the next day they have gone again. I have tried logging in with a different browser but still cannot see the sheets. Why is this…
Hello! I'm building a sheet to track multiple tasks. Each task (FILE) has different stages of completion (PROCESS/INTAKE, Research, Drafting, Reviewing and Finalizing). Each stage has an ASSIGNED TO contact and COMPLETED date. The Finalizing date will be the FINAL/END date. We want to track turnaround time per ASSIGNED TO…
I accidentally upgraded to Business plan, then cancelled it near the end of the billing cycle, and rejoined as Pro plan. Since then, I can see all workspaces and sheets, can search and download sheets, but cannot open any sheet and receive a generic error message to all sheets. What can I do to resolve this? This is quite…