Overwriting someone else's work

GetITDoneGetITDone
edited 12/09/19 in Using Smartsheet
01/31/19 Edited 12/09/19

Hi,

While I was working on a row, adding data, I notice another user was viewing the sheet.  I proceeded to complete my row and saved it.  Few minutes later it was gone.  The other person somehow was using the same row ant the same time and she Inadvertently overwrote my work.

How can we avoid this?  Thank you.

Comments

  • Paul NewcomePaul Newcome ✭✭✭✭✭

    The only way is to use open communication whenever you notice someone else is viewing the sheet.

  • Nicole TellezNicole Tellez ✭✭✭✭✭

    Paul is correct, but you can also view the history to get your details back and re-add. 

  • How does one do that?

     

  • Paul NewcomePaul Newcome ✭✭✭✭✭

    If you right click on the cell, about halfway down the dropdown that appears is the option to "View Cell History..."

     

    Open communication will help avoid the loss of data, but if there is a loss, you can use this to manually re-enter everything.

  • Thank you

  • Paul NewcomePaul Newcome ✭✭✭✭✭

    Happy to help. yes

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