Welcome to the Smartsheet Forum Archives

The posts in this forum are no longer monitored for accuracy and their content may no longer be current. If there's a discussion here that interests you and you'd like to find (or create) a more current version, please Visit the Current Forums.

Alerts notification

edited 12/09/19 in Archived 2016 Posts

Does an alert stay active even if a sheet is not open?

I had a master sheet that I created, added notifications to it, then saved it as a new document for this week (it tracks things weekly) and all of my alerts have gone.


I assume they still remain active and my sales reps will get the daily notification sheets but it is quite inconvenienent for them not to transfer to the new sheet.


Am I missing something?


  • Travis
    Travis Employee
    edited 02/10/16

    Yes, alerts will stay active if a sheet is not opened. It sounds like you made a copy of your sheet correct? When you make a copy (save as new) alerts will not be included in the new sheet. You would need to add the alerts to the new sheet after making the copy. 

This discussion has been closed.