Card View Restrictions

msondgeroth

I have a user with Admin privileges, who is unable to see the 'View by Assigned to' dropdown from Card view.

They also do not have the Card View Settings tool (gear) near the upper right corner, to be able to turn this on.

From my account, I can do all of this on the same sheet, but he can not.

What am I missing for him to be able to see this selection in Card View?

The Assigned to column is set as a Contact List.

Shaine Greenwood

Hello,

They may be viewing the sheet from a different Smartsheet account. Confirm that they're not signing in with a different email address other than the one that has Admin-level sharing permissions on your sheet. On your end, open the sheet and click the Share button in the top right corner, then confirm that the correct email address has Admin permissions.

Otherwise, make sure they're not viewing a published version of your sheet. You can verify this by opening the sheet on your end, then sending them the direct sheet link that you have (copy the URL in your browser and send it to them).

(If needed, more on Card View is available here: https://help.smartsheet.com/articles/2302238-using-card-view-to-visualize-your-project)

If the above doesn't work, please reach out to our Support team.