Alert from webform entry not working
We use a webform to enter new orders into Smartsheet, and need a notification to go out to several team members when one is to be rushed. All team members receive other alerts from changes in that Smartsheet, but this one that needs to be driven from the moment of order entry isn't working.
Here's a screenshot of how it is set up currently...is something missing?
Comments
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Hi Karen,
Try disabling/enabling or cloning the Alert and see if that works.
Did it work?
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Disabling/enabling seems to have done the trick!
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Great to hear that it's working again!
Best,
Andrée
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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