Docusign workflow links have stopped populating forms

Bob R.

I had set up several workflows and everything was working great for a few days when the links all seemed to break and I couldn't populate any of my forms anymore.  I've tried rebuilding templates and remapping fields, yet nothing seems to work. 

Joseph Miller

It sounds like this may have been related to the unplanned outage we experienced over the last few days. Can you confirm if this is still happening today?

 

If the issue is ongoing, please reach out to smartsheetlabs@smartsheet.com with a detailed description of the issue and screenshots, if you're able to.