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Outlook add-in won't download
Bob R.
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I tried to dowload the add-in, but received this message, "We can't install the add-in right now. We're in the process of updating all outlook.com accounts, but haven't reached xxxx@xxxx.com yet. Please try again after the account is updated." Has anyone else encountered this?
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Comments
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Hi Bob, this sounds like an issue with Outlook - not Smartsheet. I would reach out to our IT Admin for assistance with this.
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Travis,
Did you mean "your IT Admin"?
Craig
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Yes I did! Thanks Craig
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