Can't Create New Cards from Card View

johnvilsack

I would like to create a new Card, without having to revert back Grid View.  I found this:  https://help.smartsheet.com/articles/2449494-card-view-creating-editing-and-sharing-cards

My Card View does not have any such "Add Card" icon.  When I right-click an existing card, I see "Edit..." and "Delete", but now "Insert Above" or "Insert Below"

I am the Creator of this sheet. 

Is there a trick to this?

Mike Wilday

That new icon should appear at the bottom of your list of cards. See Screenshot.

johnvilsack

It does not on mine.

Mike Wilday

Are you viewing a published link? Or the actual sheet. IF you're viewing a link to the published report its possible you have no editing available on that sheet. Otherwise, I would contact Support to help you with the issue.

johnvilsack

I'm viewing the actual sheet.

I'll ask support.  It just takes them forever to respond...

Mike Wilday

That is so strange. All my test have the ability to add new cards. Have you reached the row limit of 5000 rows? 

 

jmpbell

I noticed the same thing in my card view.  I noticed when I have it set to show Level 2 cards, I don't have the add new card + at the bottom of the column.  BUT when I change it to Level 1 or All Levels - the add new card + shows up.  

Mike Wilday

Interesting. Thanks for that tip jmpbell! 

johnvilsack

jmpbell nailed it.  It has to do with card levels.  It shouldn't matter, but this is a limitation Smartsheet felt comfortable imposing.  

 

Thanks!

Lisajb

Thanks for the response to this. I've been scouring the interwebs to find the solution. @smartsheetdev.io Please remove this limitation! It's more useful to view cards at the lowest level of tasks, and add them from here.