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Keyboard Shortcuts (Ctrl+C, Ctrl+V) vs. Right Click Menu Options between Excel and Smartsheet
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I used to run into this issue frequently. I think I finally have it figured out. When you are in Smartsheet and do a right-click-copy the data saved is in the Smartsheet environment (within the browser tab you are in). If you then switch to Excel and do right-click-paste it pastes the last thing you copied while in Excel. It works (maybe I should say doesn't work) the same going from Excel to Smartsheet using the right-click method.
When you do ctrl+c the data goes into the OS (Mac or PC) copy bin (not associated with any particular running application) and then when you go to another application and use ctrl+v, it pastes that data into it.
So, when you want to copy-paste between applications (Excel to Smartsheet in a Chrome tab for example i either direction) you need to go through the OS via ctrl+c and ctrl+v.
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