Reset auto number column

Hi All,

I am not able to reset my auto number column recently.

I followed the instruction at the bottom of the page:https://help.smartsheet.com/articles/1108408-auto-numbering-rows#create

But it no longer works.

I did it before, but not sure what changed.

Thank you all for help

Edward

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Paul Newcome

It is working for me. Are you making sure to Save in between each step and refreshing the sheet after deleting/saving?

Edwang W

I followed the steps and save in between each step.

It still memorizing the sequential number from previous column

Paul Newcome

You may want to reach out to Smartsheet Support as this should be working for you if you are following the proper steps.

Alejandra

Hi Edwang,

When creating the new Auto-Number column, you'll want to make sure to set the starting number to one or zero (or a number appropriate to your case). For example, if your numbering pattern is 00x, set the starting value to 001 or 000. By doing this, you'll re-start the sequence.

Lin Sims

This isn't working for me. If I set the starting value to 0, it just starts at 1. If I set the starting value to 0000, which matches the format, it tells me "Invalid Value".

I really don't want to have to recreate this sheet from scratch again. This is very frustrating.

ahale

Hi! I recently was frustrated by this issue as well and finally figured out a solution. Posting for others.

I followed the instructions in this article:

Auto-number rows | Smartsheet Learning Center

The key is that you have to convert your sheet to GRID. The auto-number will NOT reset if you are in TABLE mode. What I did (since I like to work in Table) is switch to Grid, reset using the steps in the article, and then switch back to Table mode.

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