ODBC Connector Issue

L_123

I'm having an issue with the ODBC Connector. When I attempt to login I get error code win32: 0x00002f8f which doesn't seem to return anything for smartsheet when I google it. I have had the ODBC connector working before, but I don't have anything currently connected. I have changed my password and tried using an api token. I've filed a support ticket for this.

Lee Joramo

If this was working until recently, I would check to see if you have the most current ODBC drivers. I wonder if this is related to the deprecating of TLS 1.0 that happened on March 31st?

https://developers.smartsheet.com/blog/smartsheet-api-deprecating-tls-1-0-support

L_123

No I am trying to set up a new one. I just redownloaded the drivers not 2 weeks ago and tested them as my laptop burnt out. The drivers I tested worked then.

Shaine Greenwood

Hi L—

Although you may have downloaded the drivers two weeks ago, please try downloading the latest version of the ODBC driver (also called the Live Data Connector) and testing again: https://www.smartsheet.com/apps/smartsheet-odbc

If that doesn't work, contact our Support team.

Mike L.

I had that issue this week.  I uninstalled/rebooted and reinstalled the odbc driver. I deleted and then created the DSN again.