Report Builder not working

Report Builder not working

Is anyone else having trouble with their reports not working properly today? I can't get my report builder to recognize all the criteria I've selected. It is updating with incomplete criteria... when I change the criteria but it's just ignoring some conditions and not others. 

For example:

column name "Status" =  "closed" won't filter out but column name "Approved" = "yes" will filter. 

Any tricks that are working to get this back on track would be greatly appreciate. 



  • I been trying to get my report builder working for the past 2 hours I ended up exporting my SS to excel and build reports manually... 

  • Andrée StaråAndrée Starå ✭✭✭✭✭

    Hi Gwen,

    This might help!

    Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature. 

    Apr 15, 10:51 PDT

    Check for up-to-date information.

    Have a fantastic week!


    Andrée Starå

    Workflow Consultant @ Get Done Consulting


    Andrée Starå

    Workflow Consultant / CEO @ WORK BOLD

  • My report builder keeps saying error when I try to create the same reports I create each month been this way since 9am, I had to manually build reports in excel.. 

  • I'm have the same issue. I have been trying for hours.

  • My Report filters worked fine yesterday. As of 1000 PDT today none of my Reports filters are working. Any suggestions would be appreciated.

  • I have the same issue. Report criterion ignoring recent changes made to sheet--some unflagged tasks wont filter out despite specifying the criteria. Had to clear cache, delete and reenter rows on sheet and re-specifying criteria on report builder. And that only sometimes work. Would appreciate a status update or any advice?

  • Hello—

    We were experiencing delays with reporting. We've since implemented a fix for this issue and are continuing to monitor the situation.

    For details on this issue, and for you to subscribe to receive Status updates on Smartsheet services, subscribe to notifications from our Status page:

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