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I setup 4 alerts to notify different people if a row is added (depends on which subdivision as to who gets notified) but we are not getting the alerts.
Smartsheet has been ill today.
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Hi Lori,
Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature. Apr 15, 10:51 PDT
Check https://status.smartsheet.com/ for up-to-date information.
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
We are experiencing the same problem - alerts are not working. Previous posts indicate that a fix has been implemented yet we are still having the issue. What do you advise that we do?
Hello—
We were experiencing an issue with Automated Workflows which may have caused your workflows to be delayed, not send, or for you to receive an email stating that your workflow rule was disabled.
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Hello,
I have basic workflow that is suppose to notify an owner once an action has been added or updated in the tracker. See attached. I tried it with my corporate email and it doesn't work. I don't see any workflow issues report for now. Could you please advise how to resolve? Thanks, Maxim
Hi Maxim,
Have you checked your personal settings and the permissions? (see attached)
I hope that helps!
Workflow Consultant / CEO @ WORK BOLD
Thank you Andrée! There was a checkmark missing in Sheet Change Notification Settings and this is why I didn't receive notifications for the tasks that I entered for myself for test purposes.
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