Hyperlink from Dashboard
Hey, I have set up a dashboard with a hyperlink to another Smartsheet item (a report). When I click on it the report opens in the same window, which is what I want it to do.
However, when another user clicks on the link it opens a whole new window. This happens regardless of whether the user is logged in or not and is a licensed user - if any of that makes a difference.
Why is this? Is there a way to change this so he can also view the report in the same window? Or at least the in a new tab instead of a new window?
Comments
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Hi,
Are you using the same type of browser and computer? I think it is a combination of which browser, computer, and personal settings that can affect how it behaves.
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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Thank you for your response. Do you know which personal settings it would be in? Is it Smartsheet settings or general computer settings?
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Sounds like it would be based on the user's personal browser settings. Each browser can be configured to handle links differently.
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Happy to help!
I'd recommend checking the browser settings.
Did that solve it?
Best,
Andrée
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I agree with Andree and Mike. I remember another post some time back with a very similar question, and it ended up being a browser setting.
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