Smartsheet export to excel corruption error

bday2329 ✭✭✭✭
edited 12/09/19 in Smartsheet Basics

My team has been exporting a Smartsheet to Excel for over a year now then 5/30 we started getting a corrpuption error on our export to Excel (see attached Corruption1 & 2 Attachments). 

Trying to firgure out why this is happening now. I submitted a help ticket to Smartsheets however they miss read and assumed i was trying to import the excel doc.

We found 1 hyperlink and deleted it from a cell however we still have the issue.

Would attachments that contain hyperlinks be a possible cause?

Corruption 1.PNG

Corruption 2.PNG