Smartsheet export to excel corruption error

bday2329

My team has been exporting a Smartsheet to Excel for over a year now then 5/30 we started getting a corrpuption error on our export to Excel (see attached Corruption1 & 2 Attachments). 

Trying to firgure out why this is happening now. I submitted a help ticket to Smartsheets however they miss read and assumed i was trying to import the excel doc.

We found 1 hyperlink and deleted it from a cell however we still have the issue.

Would attachments that contain hyperlinks be a possible cause?

bday2329

We found attached documents that had external Hyperlinks once we removedd them the issue was fixed.

So that leads me to ask why would a hyperlink casue an issue?

Andrée Starå

That's strange!

I'm also curious.

Best,

Andrée