Using Zapier to Move Rows
When a person submits a complaint it goes to the bottom of our sheet. If it's identified in a certain column, I'm wanting it to go under a certain category.
Like we have a row for "Escalated Issues," "Minor Issues," "Non Issues."
If a person flags an issue as "Escalated" I'm wanting it to fall under that Parent.
Comments
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Hi Sinema,
Unfortunately, I don't think it's possible at the moment. I'll double-check and get back to you.
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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I've checked, and it could be possible. It's possible to update a specific row ID, and that could maybe be used to set up and assign a particular row to the different categories.
Hope that helps!
Best,
Andrée
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.