Placeholders only work in automated messages

Neisha Fredericks

Hi,

 

Does anyone know if the curly bracket placeholders only work for automated messages vs. using them in one's you manually send? Tried today and it didn't seem to, but not sure if I am doing something wrong. Seems to work fine with automated messages.

Andrée Starå

Hi Neisha,

Unfortunately, as far as I know, it's not possible at the moment to use placeholders when sending manually, but it's a great idea!

Please submit an Enhancement Request when you have a moment.

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Neisha Fredericks

Thanks and done.

Andrée Starå

Excellent!

Happy to help!

Best,

Andrée

Paul Newcome

They also only work when sending "Right Away". They do not work for recurring.