CloudFlare Blocking Issue

Andrée Starå

Hi everyone,

I have trouble answering the Community Posts because I get blocked by CloudFlare. I can't see a clear pattern to why. 

Has something changed?

I try to link to other helpful articles and similar, and it gets blocked. I remove the links. It's still blocked. I wait 30 seconds, and then it's posted.

Is anyone else having issues?

Have a fantastic week!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Andrée Starå

The above post gave me the CloudFlare Blocking in Chrome, but it worked in Safari.

Best,

Andrée

Paul Newcome

I am also using Chrome. Support has reached back out to me with a few questions, so that's a step in the right direction. I also saw a post from a SS employee when I first logged back in just now (that has now since been deleted) that looked like it may have been a test post.

 

Will update further when I hear more from support.

Andrée Starå

Excellent!

Let's hope it's solved soon!

Shaine Greenwood

Hi All—

Our Support and Website teams are working on a fix for this. If you've already reached out to Support, please work with them to further troubleshoot the issue.

 

Thanks for your patience!

Paul Newcome

Thanks for the update. I just got a response from support about 10 minutes ago to the same effect.

 

"Thanks for the quick response and for providing those answer. We're looking into this further and I hope to have more information for your later today. "

Andrée Starå

Thanks for keeping us informed!

Best,

Andrée

Shaine Greenwood

UPDATE: This issue should now be resolved; however, if you're still experiencing the issue, please contact our Support team.

Paul Newcome

Thanks for the update. I never did get any confirmation from support that it was resolved, but I also haven't had any issues today either. 

Andrée Starå

Thanks for the update!

I have had no issues today either.

Best,

Andrée