Has anyone used JIRA connector to update cells in Smartsheet from Pro Fields? This is a main functional requirement of our use of the integration tool and really want it to work if possible...Thanks!
Hi Johnathan,
Jira add-ons can be problematic as many have not been tested with the Jira Connector. I looked into your Profields add-on for Jira and it looks like this add on does allow for mapping to custom fields in Jira, so it might work if you can do that though I'm not able to say with certainty.
Our Support team would be happy to investigate this further. Please fill out the online support form here: https://help.smartsheet.com/contact
Best,
Nathan
NOTE: I tried to file this several times a support ticket, but the AI BOT was unable to create a ticket and the OG Support Portal no longer allows the direct creation of tickets. Grrrrrr. ISSUE: It appears that the Update Column API PUT https://api.smartsheet.com/2.0/sheets/{sheetId}/columns/{columnId} fails to work as…
what is the cause of "Unexpected character encountered while parsing value: <. Path '', line 0, position 0." error when using the C# SDK. the full log message is: - 2025-09-18 09:58:54 *** Exception in 'ProcessShares(Entity, EntityName, EntityId, Counter, ssWorkspace)' 2025-09-18 09:58:54 1 'ShareResources.ListShares()'…
We were using python SDK to access smartsheet API's. Have seen most of the end points getting deprecated and provided new end points. Its providing the request with all params using direct API request in documentation. However no reference provided for using python SDK/other SDK's to access the API. Is Smarthsheet API…
