Send as Attachment Down?

Hi All,

I have several who have reported not receiving their usual attachment recurrences since late yesterday. I did a send as attachment to myself as a test and to several others to no avail.

Is anyone else experiencing this today?

-Chris

Find more posts tagged with

Attachments

Email Notifications

Comments

Jean Black

Hi Chris.

I send regular automatic reports to myself and others and NONE have been send since late Tuesday afternoon (NZ time). It is now Thursday morning.

Hopefully Support can come up with some answers.

Meantime, I am going to have to re-send all the critical ones that should have been sent yesterday.

Cheers

Jean

Christopher Brown

Thanks Jean,

I will end up having to do the same. I have multiple distributions that are slated to go out.

- Chris

Andrée Starå

Hi everyone,

FYI

Send Sheet as Attachment Email Delays

https://status.smartsheet.com/incidents/jg61mz9lwt49

Monitoring - A fix has been implemented and we are monitoring to ensure continued stability of this feature.

Jun 26, 16:20 PDT

Update - We are continuing to investigate and will provide another update in 30 minutes.

Jun 26, 16:06 PDT

Update - We are continuing to investigate and will provide another update in 30 minutes.

Jun 26, 15:37 PDT

Investigating - We are aware of delays in receiving app-generated emails when a sheet is sent as an attachment. We are investigating and will provide an update within the next 30 minutes.

Jun 26, 15:03 PDT

Hope that helps!

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

Sign in to join the conversation!

Quick Links

Trending discussions

Monthly feedback from multiple individuals
Hello community, I need help figuring out how to set up a sheet to collect monthly comments on several projects. Each project is assigned to a different person who need to provide monthly feedback on its progress. Ideally, I would like them to receive a reminder notification on the report due date, followed by reminders if…
Sheet shows BLANK rows, there is a "MOVE rows" worflow, is that why?
Is it possible that a workflow that MOVES rows to another sheet too basically do a CUT/PASTE (like in Excel), and then you are left with BLANK rows on your original sheet? I cannot think of any other LOGICAL reason why this would happen. The users enter the data from an Intake Form, it gets placed onto this sheet. They do…
Sorting not working?
Hi. I have a sheet where I am sorting dates by ascending order. But the sorting functionality doesn't seem to be working. Instead of bringing all items with date values to the top of the sheeting and sorting them in ascending order, it leaves a gap. Is it a result of the "Next Review Due" column containing a column formula…