"Unexpected Error" message when submitting forms
I have a user that continuously gets an error message when submitting a form. I have multiple users on this sheet, myself included, and have no issues submitting. He was using the link that I saved to his desktop, but even if he goes straight to forms from the sheet it either won't load for him or he gets the error message. He's not submitting with any attachments. Is this a smartsheet issue or is this something to do with his computer?
Comments
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Hi,
Which browser? Could be a plugin or similar. Have them try it in another browser to rule that out.
Hope that helps!
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
SMARTSHEET EXPERT CONSULTANT & PARTNER
Andrée Starå | Workflow Consultant / CEO @ WORK BOLD
W: www.workbold.com | E:andree@workbold.com | P: +46 (0) - 72 - 510 99 35
Feel free to contact me for help with Smartsheet, integrations, general workflow advice, or anything else.
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