Blank Report

steve50951 ✭✭
edited 12/09/19 in Smartsheet Basics

I shared a report with a customer. When the customer opens the report it is blank. It doesnt show any of the data?

I tried sending a link to the report as well. Still nothing in the report.

The customer setup a username and password.

Im obviously missing something. Any ideas as to why the data doesnt show up in the report?

Does the customer have to have permission to view the actual sheets?

Thanks for your help!