Editing the subject of Automation Alerts

philgergen

When I attempt to add values to either my alert subject or body by using {{Change Number}} format for column Change Number, it will not allow me to save the automation.  If I remove that tag, it saves any updates correctly.  Does anyone know why this would be?

 

I attached a screenshot of the column properties.  

Andrée Starå

Hi Phil,

What kind of automation is it? Maybe there still is an issue. There was one earlier today.

Can you describe your process in more detail and maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.

Have a fantastic day!

Best,

Andrée Starå

Workflow Consultant @ Get Done Consulting

philgergen

It is just a notification alert.  Nothing special.

Paul Newcome

What is the frequency at which the automation is supposed to run? Using placeholders can only be done when the automation is sent "Right Away".

Andrée Starå

And it worked before?