Sign in to join the conversation:
H Folks,
For some reason I have areas in my smartsheet plan that have grid missing, some are ok.
Does anyone have an idea how I can correct this and add the gridelines back please.
thanks
Mark,
Hi Mark,
That looks strange! Have you tried logging out/in? Is it only in one sheet it's showing like that? What are on those rows?
If you haven’t already, I would recommend that you reach out to the Smartsheet Support Team. Smartsheet Support Team
Have a fantastic week!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
Hello,
Happy to help investigate why some Gantt View grid lines are not appearing for some rows. The most common reason this occurs is that the row's background has been set to white utilizing the paint bucket tool in the toolbar. To correct this, select the row, then the paint bucket 'background' tool and set it to 'Automatic' instead of white. This will likely correct the issue.
Have a wonderful day. Thank you for contacting Smartsheet Support.
Cheers,
Eric
Smartsheet Technical Support
Thank you for that Eric, I have always wondered why that happened. Just made some adjustments to my conditional formatting and all now appears correctly. White fill was the culprit. Much appreciated.
Cheers, Paul
F&P Healthcare, New Zealand.
I have a sheet set to notify myself and another user when ANY CHANGE is made to the sheet. Neither of us received the notification. Any suggestions on why this is not working? It has been a while since this form was used, but it worked previously.
My reminder in smartsheet automation is set to trigger every day starting 12/05/2025 at 8am (gmt+1) and the condition is to send the reminder to the contact in the contact list if the reminder flag is set to 1 and the status is not one of DONE. Currently on the sheet, a task has the reminder flag set to 1 and the status is…
Hi Everyone, My IT has a lot of confusion on what we access we really need to have for certain people. What is the difference between a "Member" and a "Licensed User?" We have a lot of sheets that have owners who do all of the changes of the sheet. I know that they need to be licensed users. But then, we have a lot of…
