Connect with peers, share your expertise, and inspire what’s next in Smartsheet — from proven practices to practical how-to insights from fellow users and product experts.
Sign in to join the conversation:
Hello,
Is there a reason why my workflow will not save when I select to run it "Hourly"? The only option that works is "When Triggered". There is nothing that is telling my I need to add information (no red boxes). I click save and nothing happens.
Hi Mike,
That sounds strange! What kind of workflow is it?
Can you describe your process in more detail and maybe share some screenshots? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help.
Have a fantastic day!
Best,
Andrée Starå
Workflow Consultant @ Get Done Consulting
Hello, screen shots are attached.
I even tried to create a new one from scratch, and it's still not saving. It just stays on the edit page. When i select "When triggered", it'll save with no issues.
Found it! The requester is empty. Try to add something.
Did it work?
Hi,
I removed the "requester", and it's still not doing anything. Requested does not give you any option to say who it is. It's basically tells the person alerted that the requester has changed, not for a specific person.
Strange!
Can you maybe share the sheet or a copy of it? (Delete/replace any confidential/sensitive information before sharing) That would make it easier to help. (share too, andree@getdone.se)
Anyway we can make this view only for security purposes? We would like to prevent users from sending responses to other users by accident.
I am currently setting up an automation for people to get notified through their email, when they are prompted. But is there a way that they can reply in the email of a comment that will then go to the specific sheet. This way they do not have access to the sheet, but can just comment through email with updates?
I am extremely frustrated and disappointed with my current Smartsheet experience. I have paid for a Pro subscription, I am the owner and administrator of my account and sheets, and I have confirmed I am logged into the correct account. Despite this, Smartsheet is not recognizing my Pro subscription, and I am unable to…